FREQUENTLY ASKED QUESTIONS

WHERE DO YOU SHIP FROM?

We ship all our products from Zamora, Spain. Learn more about our shipping policy here.

ARE YOUR PRODUCTS AUTHENTIC?

Absolutely YES! I never purchase something for the shop if I am not 100% sure the item is authentic. My background in fashion, knowledge on each brand's heritage, eye for materials and numerous hours of research have given me the necessary skills to spot a fake when I see one.

But, should you ever buy a fake from me, please don't hesitate to get in touch as I will very gladly offer your money back.

IN WHICH CONDITION ARE THE ITEMS YOU SELL?

All our products are either vintage or Pre-Loved, which means you will not be their first owner so they might not be perfect. However, I only sell pieces that are still in great condition or that have minor flaws and whenever possible, I fix the defects myself or I have them professionally fixed by a seamstress.

The exact condition of each piece is detailed in the product description and prices are adjusted accordingly, so please make sure you are ok with it before purchasing!

DO YOU HAVE A PHYSICAL STORE I CAN VISIT?

Not at the moment but it's coming soon!

 

In the meantime, you can shop my selection of Pre-Loved pieces here and decide within 14 days if you want to keep it, learn more about out return policy here.